Re-call on CircusConcepts Chinese Poles MC11 & MC21

in Chinese Poles(blog) on .

With regret I must inform you that we must make a large recall/adjustement on CircusConcepts chinese poles manufactured from 2013 to July 2016, and you are one of our custommers. 

The problem seems to be a long term failure, due to fatigue stress.

You can read more about this topic here:

Fatigue stress is, if simplified,  a crack that grows with repeated loading, even if the loading is under the maximum strenght the item can bear. We have resolved this issue in our current Chinese Pole models.

The final result of our test conclude that long term fatigue stress could cause critical failure of the chinese poles we manufactured during thoses dates.  The problem can go un-noticed for a while until enough play is created that with all the downward pressure on the pole and a side pressure one of the joint pieces separates from the pole.

We will work with each one of you to find the best solution for you to keep using our product safely in the years to come.

If your poles has been bought between June 2013 and July 2016, please contact us urgently if we have not been in touch already.

- If possible, do not use the pole until further notice

-If you are using your pole, to please make troughout inspection of the pole.

Here are the steps to inspect your pole:

#1 - Inspect each MALE joint one by one. Do do so, have the pole dissasembled.

With gloves( not to get your hand dirty ), hold with one hand the pole near it's joint, and the other hand put it on the end of the conical part. Have someone else hold the other end of the pole securely.

Try to move it in every direction. If you feel any movement in any direction, please contact us immediatly and stop using the pole.

Then, if you feel no mouvement:

Lay the pole flat on 2 chairs( one chair at each end ).

Put your hand on the beginning of the section on the male part on the rubber( same as before ). Put your other hand further and use this other hand to shake the pole in every direction.

If you feel any movement( not in the joint) of the male part under the rubber, contact us immediatly and stop using the pole.

We are warning you as early as we can to avoid further issues. As mentionned, it is a long term issue and will probably not happen to all poles, but we cannot prove and due to the rubber over the pole, it is very hard to inspect the poles.

We will ask for your patience and help in this process.

I hope that you can understand that this is a major issue for a small company like CircusConcepts, and we would like to ask your help in this issue. Since we have custommers around the world, it is quite a task and can bring tremendous expenses.

This safety concerns is our priotity and this is a very specific problem, it does not apply to other items from any of our production.

We will update you as our research progress onto the necessary steps.

Thank you for your undetstanding

Best Regards,

Hugo Noel, Owner and an artists just like you.

Last update: Feb 09, 2018

Hugo Noel

Name: Hugo Noël President of CircusConcepts and internationally recognised Artist Grew up in: St-Antoine-de-Tilly, Québec, Canada Raised part-time on a sailboat sailing around the Atlantic Ocean, Hugo is a very friendly person who likes to spend quality time with friends. Since he discovered circus in 2003, he has been consumed by his passion for creation and physical accomplishments. He first started by learning the basics at the Québec Circus School, and at the same time started competing in trampoline. Just in time for him to finish his studies in mechanical engineering, he was hired by Cirque Starlight, in Switzerland, where he made his debut as a professional circus performer. He since then worked for various companies in touring or fixed show in Europe and America. After leaving the “LOVE” show in Las Vegas, he went back to Canada to perform his many skills in corporate events. His acts have had since a great success, having been presented in over 25 countries around the world, more than 15 festivals and numerous awards, including 4 at the most recognised circus festival of Monte-Carlo, and his act was again presented in 2016 for the "Best of last 40 years" in Monte-Carlo. There are now an average of 15 artists working for Circus Concepts for galas and shows, and also have 3 persons working with us in the office engineering side of the company, 4 in the manufacture, creating the dream apparatus of the artists. Using the skills he has been taught by his father since very young, and other knowledge he acquired in a work and study education in Mechanical Engineering and while he “ran away with the circus”, Hugo also draws and shapes metal to help circus artist achieve success – making people believe in dreams. See for more info on shows.


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